Delivery (Office managers)
Delivery times, tracking and issues
By Stacy1 author6 articles
- What do I do if something in my delivery is damaged or not right?How to report damaged, spoiled or incorrect items.
- How do I see my upcoming deliveries?Use the schedule view to see what's arriving and when.
- Why is my order arriving on different days?Why some orders are split into more than one delivery.
- What happens to deliveries around bank holidays?How bank holidays affect delivery days.
- What does "substituted" mean on my order?When an item is out of stock we may send a similar item instead.
- What happens when an item is partial or delayed?What it means when only part of an item arrives, or an item is still pending.