You can change or cancel an order yourself until 10:00 two days before delivery, and add items until 15:00 that same day. For example, for a Friday delivery that's Wednesday at 10:00 for changes and Wednesday at 15:00 for additions.
Change or cancel an order
Log in and go to My Account → Products.
Click the product you want to change.
Update it in the window that opens.
After the cut-off
Message us using the chat in the bottom corner. Once an order has gone to our suppliers and depot it may not be possible to change it, but we'll do what we can.
Refunds
If we remove something from your order, you won't be charged for it. Card payments are refunded to your card; invoice customers see it taken off their next statement.
Good to know
There's no minimum order on Taly, though a few suppliers have their own minimum for a new order.
