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How do I contact my account manager?

Who to contact about your account, including if your main contact has left.

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Written by Stacy Wandrey

If you have a Concierge account, you have a dedicated account manager. For everyone else, and for quick questions, the fastest way to reach us is the chat in the bottom corner or [email protected]. If you have a dedicated Slack channel with us, you can use that too.

If your main contact has left

Let us know who's taking over and we'll move the subscriptions and future billing to their account. Your orders carry on as normal in the meantime.

Our hours

09:00–17:30 UK and Irish time, Monday to Friday.

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